Crazy Cake Hustlers!

So i don't know what it is about Albertson's, but it seems like a lot of people are always trying to get their cakes for free for no reason!

One lady ordered a spongebob cake and called in to see if she could pick it up at noon instead of 1:30. Well we had over 15 cake orders that day, so that was basically impossible, but we were trying to find the order, just in case we could squeeze it in earlier. Well I had forgotten to write "spongbob" on the order, so we didn't find it right away, so we told her we'd call her back as soon as we found it, but even if we didn't find it we'd have it ready for her by 1:30. I found the order, because I remembered taking it and called her back, not even 5 minutes later. I said I had it in my hand, with the receipt (cuz she already paid for it) and we'd have it done for her, but we were just so booked with orders we couldn't do it early. Then she started yelling at me saying how i ruined her kids birthday and that I scared her and she almost didn't have a cake for her kids birthday. Which i would understand if we didn't have it for her when she came to pick it up, but we still had almost 3 hours to do it! She called our store director and said how rude we were to her and how she was scared the decorator was going to spit in her cake. haha So we had to take the cake up to the service counter when it was done because she was scared of us and din't want to talk to us when she picked it up. And when she came in she wanted the cake for free plus a $40 giftcard to Albertson's for the hassle we caused her. (the cake was only worth $32!) Our store director pretty much laughed at her. She got her cake on time i don't see the problem?

One that happened today was this lady wanted an edible image of this cartoon, Charlie and Lola, that she printed off and brought in. Well problem is we can't do it because it's copyrighted and we have a license through this company (decopac) to do characters like that and they don't have Charlie and Lola. So we can't do it because we'll get sued. We told this to her really nicely and even said we'd do her a cake and she could stick the picture on the cake when she gets home, but we just couldn't do it. The lady was really mad and told us that we better "do the cake by any means possible! Even if you have to freehand the characters, I wants Charlie and Lola on the cake ready to be picked up tomorrow, and now I want it free!" haha okay....

One last story... There was this lady who used to come in all the time for cakes, but no matter how exactly we followed her instructions it was never even close to what she asked for! (The blue roses were supposed to be in the top right corner not the left, thats where the yellow ones were supposed to go!) yea.. we think she's not all there because the last time she came in and was disappointed with the cake she said this... "I'm sooo upset right now, i just don't know what to do anymore.... I just wet myself..." and she really did. It was gross. We ended up marking down her cake and sending her on her way to clean herself up. Last we've seen of her in months was when she came and gave us an apology letter saying she was sorry for how she acted, and that the person the cake was for actually loved it! haha

I think maybe just really really weird people shop at Albertson's! My manager Diann (who is complete nuts) went off on how disgusting she thought these people were! "They're hustlers! all they want is free stuff! They're theives!" Which may be a bit true, but its just funny hearing it like that from someone who is crazy (But Diann is another story).

Instant Updates!

• Nate took out the trash today! I saw it with my own eyes! Hard to beleive I know, I wouldn't have thought it could happen unless I saw it myself!
• Oh and aparently Nate thinks he's our financial advisor. Chinese lanterns are worthless junk, and he says we need to buy a desk (he tells us the ones at walmart are pretty nice and cheap).... and he needs to jump off a cliff! (but not die of course, that would be mean to say)
• Portuguese Rolls are delicious!
• Our pool is really fun, but the hot tub has green water for some reason..
• I have pictures to post! but not til tomorrow i think
• Steve got some cool decals to put on his car, they say enkei which are the brand of his new wheels, they look pretty darn cool.
• I want a convertable mini cooper and some new shoes
• Seen any good movies you recomend?

Well, thats about all i can muster to type for today, especially since i deleted it all on accident and had to type everything again! oops